Comments on: Unknown Flavors

By: dan

dan — Fri, 18 Apr 2008 13:07:00 +0000

I just received a note from the young man who took care of us at the restaurant - it was eloquent, well written, and, at his request, I’m not going to “approve” the comment to be added, as he doesn’t wish it to be. Suffice it to say that his/their passion for food and commitment to customer satisfaction came through loud and clear - now in word as well as action.

By: dan

dan — Sun, 13 Apr 2008 19:40:53 +0000

Well, actually, rude service is rare, which is what made the other place stand out in my mind. Inattention or just sort of a lackidaisical attitude is typical, but not as in indifference, just more of built into the culture as a casual level of service. It’s not that unusual in lots of parts of the world, especially in culture where meals are expected to last the entire evening - and restaurants don’t expect to turn tables. The flip side is the customer base, who reserve for “some time this evening” and show up whenever they feel like it and stay as long as they like.

By: Ken Sternberg

Ken Sternberg — Sun, 13 Apr 2008 14:12:04 +0000

Wow, Dan. This place sounds great. From your comments about service in many of your other posts, it’s hard to believe a place like this exists. Do typical restaurant goers in BA even care much about the quality of service? Is it a factor at all? Judging by some previous posts, it often seems like a waiter could slap a guest in the face and still get a tip.